It’s 8:59 a.m. again. Coffee sloshes dangerously. Somebody rubs his or her pockets with increasing panic. This is answered by half-laugh: You are joking with me–I left it at home. The turnstile access control system from PSG stands at the entrance. No sympathy. No judgment. Just a calm yes or no.
Turnstiles control movement rather than permission. Be too strict and people are clamped. Relent the grip and rules begin to seem discretionary. The sweet spot is very natural, as though it were a longtime doorman who nods at us as we enter yet inspects credentials. Smooth, firm, fair.
You will find various fashions in various locations. Waist-high arms spinning at a high rate and maintaining energy are popular in gyms. Industrial plants are propped on high steel fences that indicate gravity. Glass lanes used in corporate areas tend to speak volumes of professionalism. Every design speaks more than anyone does. Some say “keep pace.” Others say “think twice.”
Credentials give a further dimension of realness. Cards disappear without any signals. Cell phones lose their charge at the wrong time. Greasy lunches are met by finger scanners. Facial readers have a problem with hats, sunlight, or a poor night sleep. None of it is flawless. The survivor systems learn to bend. Systems do not get very costly roadblocks.
Not many individuals anticipate the extent of observance of these machines. They silently gather time marks. Entry habits. Exit rhythms. Lunch wanderings. Patterns surface over time. Supervisors notice trends. Staff notice too. Some shrug. Some adjust. Light coercions tend to be more effective than screaming reminders.
Then comes installation day. The installers come in with hope. Concrete pushes back. Floors slope. Power points hide. Network cables are uncooperative. It is never too late that somebody asks whether or not the gate can remain open just today. It can’t. That question never wins.
Maintenance is what stands between working and getting grating. A lockout puts strains on a late unlock. A clamorous engine spins upon its axis. Updates do not get along with outdated hardware. Neglect maintenance and then the system will decide to make a statement during the active times when the audience is most likely to be around.
There is also behavioral change. Human beings also behave differently when a gate is listening. Not saints. And only little more like themselves. Such as reduction in speed towards a speed trap, even when it is clear.
Turnstiles do not displace employees. They back them up. Security still observes. Admins still assign access. IT still fields complaints. The system merely deals with repetition, day in, day out, and is not exhausted.
Fundamentally, a turnstile access control system is a tacit agreement. Show your credentials. Move along. No speeches. No fuss. Only a light touch, a stroke of the arm, and another moment of order cut out of a noisy day.